Re: Musicians friends got order wrong twice


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Posted by Greg on April 29, 2002 at 14:29:23:

In Reply to: Musicians friends got order wrong twice posted by Norman on April 27, 2002 at 07:06:55:

: You have a great site but I was most disappointed with Musicians Friend.

: I ordered the Lee Oskar Major C harmonica from them.

: The box I got was labelled C but it contained a 2nd G harmonica.

: I returned it to them with an expanatory letter and asked them to check they box contained the RIGHT harmonica next time.

: Guess what, I got ANOTHER 2nd G. Maybe they just sent the same box back.

: I called customer sevice again and was told that it is illegal for them to open a box to check it contains what the outside label says it contains!
: This sounds ridiculous to me. How could they check their inventory and what about retail stores. Don't people ever open boxes to look at the product there?

: I was assured by the young lady that there were different laws for retail stores and THEY are not allowed BY LAW from opening a box to see what it contains or, I assume, to see if a product is faulty.

: Anyway, I gave up in disgust and returned it for a full refund. I'll never buy from them again.

hey Bro I believe the second G is first C it says it on the harp on side saying c and the other side tis says 2nd G. Honest mistake. The gentlemen at the music store explained it too me long about 8 months ago. When i got my Lee oskar. so it's all good. I like to get from a store so i can check out the goods. Hate getting defective merchandise. SO maybe that helped Greg


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